1.Prize Draw opens at 08.00 on 06/09/2021 and closes at 23.59 on 30/09/2021. This prize draw is available to members of Lidl Plus only who are UK residents (excl. NI) age 18+. This Prize Draw is advertised by LIDL Great Britain Limited (“LIDL”) through the LIDL Plus App, magazine and other media, The Prize Draw is entirely managed and administered by We Love Holidays Ltd (the “Promoter” and/or “Loveholidays”), registered in England and Wales with registered number 7839224 and registered office at 5th Floor, 3 Shortlands, Hammersmith, London W6 8DA and VAT No. GB - 299147747 © 2020 loveholidays.com.
2. These terms and conditions shall apply exclusively to your participation in the LoveHolidays Prize Draw (the “Prize Draw”). By entering and participating in the Prize Draw you agree to be bound by these terms and conditions.
3. The Prize Draw opens on Monday 6th September and all entries must be received no later than 23:59 on 30 September 2021(“Closing Date”). There is one Prize and it is a 7-night stay for a family of 4 (comprising 2 adults and 2 children (aged up to 12) sharing a one bedroom apartment staying at the 4-star Allegro Isora in Tenerife on half board basis (the “Prize”).The Prize is valid for bookings from and including 15.10.2021 to and including 31.12.2022. Children must meet the age criteria at the date of travel. The Prize must be booked in accordance with these conditions and is subject to availability.
4. Entry is open to United Kingdom residents (excluding NI) who hold a valid British passport and are aged 18 and over.
5. Entry is not open to the employees or contractors of loveholidays or LIDL or its affiliates, their respective group companies and associates, their immediate family and friends, their agents or anyone professionally connected to the Prize Draw.
6. To enter, participants must (1) click in the link provided to (include link (the “Site”) and (2) fill a form with their name and provide a valid email address. Participants must follow the entry instructions as given on the Site (link to follow) which shall also form part of these terms and conditions.
7. Only one entry per email address per person is permitted. Second or subsequent entries will be disqualified.
8. Syndicated entries or entries made using methods generated by a script, macro or the use of automated devices or entries made on another individual’s behalf will not be accepted and will be void. No entries from consumer groups, 3rd parties or bulk entries will be accepted
9. The Site is operated by Woobox for and on behalf of the Promoter and all submissions will be stored by Woobox for and on behalf of the Promoter.
10. To withdraw your participation in the Prize Draw or any other issues, please contact the customer service advisors via live chat, which can be accessed here: https://www.loveholidays.com/about-us/contact-us.html).
Live chat opening times
Monday to Friday 9am to 7.30pm
Saturday to Sunday 9am to 5pm
Bank holidays 9am to 5pm
11. One winner will be selected from all eligible entries. The winner will be selected at random by the Promoter and notified via email (to the email provided in the entry) within two weeks of the Closing Date. The winner will need to follow the instructions in the notification message. Prize must be claimed within 5 days of first notification. If no reply is received within 5 days of notification by email, the Prize may be offered to other entrants.The Prize is subject to availability and must be redeemed (by booking the holiday for an available future date) by the winner by no later than 23.59 on 31.10.2021 . The Prize cannot be redeemed after this date.
12. The Prize includes (i) return standard economy class flights from any major UK departure airport (subject to flight availability) and (ii) private airport transfers to and from the relevant hotel in Tenerife on arrival and departure.
13. Pre-booked extras such as leg room seats and lounges are not included in the Prize and therefore are subject to additional charge. If the winner or their guest(s) has any accessibility requirements, it is their responsibility to inform the Promoter as soon as possible.
14. Prize excludes travel other than stated (including without limitation your travel to the departure airport), travel insurance, vaccinations, COVID tests, visas or other travel documentation, departure or local or tourist taxes, meals (other than breakfast and one main meal), beverages, events, activities, spending money or any other expenditure. The winner is responsible for arranging and bearing the cost of all other such elements. All taxes, costs, liabilities and unspecified expenses associated with the usage of the Prize are the sole responsibility of the winner. Any amendments made to the Prize, such as additional days, upgraded board or room type, holiday extras, is at the expense of the winner, subject to availability and to the discretion of loveholidays, the airline and the hotel.
15. A valid credit card will be requested upon arrival at the hotel to cover any incidentals and local taxes/charges and/or resort fees that are not included as part of the Prize.
16. The winner must ensure that they and their guest(s) hold passports that are valid for travel on the selected dates and that they are not subject to any restriction which may impact their ability to travel.
17. The Prize is for the named winner only and is non-transferable and no cash equivalent will be given for any part of the Prize, the Prize cannot be resold and will only be awarded directly to the winner.
18. The winner's surname and county may be used by loveholidays and on the website, blog, social channels and/or email communications. The winner acknowledges that they may be requested to participate in publicity. The participants should notify loveholidays prior to the closing date of the Prize Draw or upon being notified of winning the Prize Draw if they object to such intended publication of the winner’s details or wish to restrict it in any way.
19. The Prize Draw is in no way sponsored, endorsed, administered, or associated with Twitter, Instagram, or Facebook (each a “Social Media Channel”), and entrants hereby release each Social Media Channel and its affiliates from any liability in connection with this Prize Draw. Entrants acknowledge that they are providing their information to loveholidays and not to any Social Media Channel and such information will be used for this Prize Draw only and will not be shared with any other party outside of loveholidays for the purposes set out in these terms and conditions and will not be used for other purposes in future dealings with loveholidays.
20. Owing to exceptional circumstances outside its reasonable control and only where circumstances make this unavoidable, loveholidays reserves the right at its sole discretion to cancel, terminate, modify or suspend the Prize Draw in whole or in part at any time. The Promoter will endeavour to give entrants as much notice as they reasonably can.
21. The Prize is subject to availability and in the event that the Prize offered is unavailable due to circumstances beyond the Promoter’s control, the Promoter reserves the right, at its discretion, to offer an alternative prize of equal or greater value.
22. It is a condition of entry that all rules are accepted as final and that the entrant abides by these rules. The decision of loveholidays about the winner is final, and no correspondence will be entered into after the decision.
23. The Prize is entirely supplied by the Promoter. The Prize may be subject to additional terms and conditions imposed by the relevant airline or hotel. The winner must review and comply with such terms and conditions in order to travel and to enjoy the Prize.
24. The Promoter reserves the right in its sole discretion to verify the winner and disqualify any person it suspects or finds: (i) to have used a software generated, robotic, programmed, script, macro or other automated entry; (ii) to have tampered with the entry process or the operation of the draw; (iii) to be acting in a disruptive manner, or with the intent to annoy, abuse, threaten or harass any other person; (iv) to display behaviour that will bring such winner or Promoter into disgrace; (v) to have provided inaccurate information upon entering the Prize Draw; or (vi) to be acting in violation of these terms; (vii) to have gained unfair advantage in participating in the Prize Draw or won using fraudulent means. ANY VIOLATION OF THESE OFFICIAL RULES BY A WINNER WILL RESULT IN SUCH INDIVIDUAL’S DISQUALIFICATION AS A WINNER OF THE DRAW AND ALL PRIVILEGES AS A WINNER WILL BE IMMEDIATELY TERMINATED.
25. Promoter assumes no responsibility for and will disqualify entries that are: stolen, late, lost, illegible, incomplete, invalid, unintelligible, damaged, destroyed, delayed, misdirected, not received, or that have incorrect or inaccurate entry information, whether caused by any of the equipment or programming associated with or utilized in the Prize Draw, or by any human, mechanical or electronic error which may occur in the processing of the entries in the Prize Draw, or other errors appearing within the terms or in any the Prize Draw related advertisements. Proof of sending will not be accepted as proof of receipt, and no correspondence will be entered into.
26. The Promoter assumes no responsibility for any typographical or other error in the printing of the offer, administration of the Prize Draw, errors in processing entries, identifying the winners, in the announcement of the Prizes and winners, and the delivery of the Prize, any problems or technical malfunction of any telephone network or lines, mobile phone, computer systems, online systems, servers or providers, computer equipment, software, failure of any e-mail or players on account of technical problems or traffic congestion on the Internet or on any web site, or any combination thereof, including, without limitation, any injury or damage to entrant’s or any other person’s computer system/software or mobile phone or other portable electronic device related to or resulting from participation or downloading any materials in the Prize Draw.
27. Use of any device to automate or subvert entry is prohibited and any entries received by such means will be void. No software-generated, robotic, programmed, script, macro or other automated entries are permitted, and any entries received by such means will be void.
30. Photographic identification (valid passport or driver’s licence) may be required for the Winner to claim the Prize. The Promoter reserves the right to refuse any Prize collections without providing a valid passport or driver’s licence
31. While nothing in these terms and conditions will limited loveholidays’ liability for death or personal injury caused by its negligence or for fraud, loveholidays will not be legally responsible to competition entrants or winners for any losses that were not foreseeable to loveholidays or the entrant at the time of entry to the competition or which are caused by a third party. To the fullest extent possible in law, LIDL does not accept liability for any losses or claims whatsoever arising out of or related to the participation in the Prize Draw, the acceptance of any Prize and the content of the Site or externally linked web sites.
32. These terms and conditions shall be governed by and construed in accordance with the laws of England and Wales and any disputes will be subject to the exclusive jurisdiction of the English courts.