These Terms and Conditions of Lidl Great Britain Limited, 19 Worple Road, London, SW19 4JS (“Lidl”) shall apply exclusively to your participation in Newsletter Frequency Free Prize Draw (the “Free Prize Draw”). By entering  (as defined below), you agree to be bound by these terms and conditions, which are available to view on the first page of the survey and again at the point of confirming whether you would like to be entered into the competition.


1.    Opening / closing date & time

1.1 Entry is open from 00:00 on 25th February 2021 (the “Opening Date”) until the 31st March 2021 at 23:59 (the “Closing Date”). The time of entry will be determined by the time stamp of the entrants’ electronical acceptance of the Terms and Conditions as specified in clause 2.1 below.


2.    How to participate?

2.1.    To enter the Free Prize Draw, please go through all pages of our survey, including answering all the mandatory questions, concerning your opinion on your newsletters. After the last question you have the option to enter the Free Prize Draw by selecting “Yes, I would like to take part in the Free Prize Draw. I have read and accept the Terms and Conditions of the Free Prize Draw.”

2.2.    The Free Prize Draw is open to residents of the UK (excluding Northern Ireland). All entrants must be aged 18 years or over on the day they enter the Free Prize Draw.

2.3.    Only one entry during the period of the competition is permitted per person. Second or subsequent entries with the same e-mail address, receipt and/or name will be disqualified.

2.4.    The survey is distributed via email to  the subscribers of newsletter. If you have subscribed to the Lidl e-newsletter, you can subsequently unsubscribe from the Lidl e-newsletter at any time by following the instructions given in the accompanying emails. 

2.5.    Lidl does not guarantee continuous uninterrupted or secure access to the Site. Numerous factors outside the control of the Lidl may interfere with the operation of the Site for which no responsibility will be accepted for any difficulties in entering or any entries delayed or corrupted.

2.6.    The Free Prize Draw is not open to employees and their families, representatives, legal successors or contractors of Lidl GB or Lidl Stiftung & Co. KG. Stiftsbergstr. 1, 74167 Neckarsulm, Germany.

2.7.    All entries must be made directly by the individual entering the Free Prize Draw. Syndicated entries or those made using methods such as a computer macro, a script or the use of automated devices or processes are not allowed, and all such entries will be disqualified, and any Free Prize Draw awarded will be void. Entries will not be accepted via agents, third parties or in bulk.

2.8.    The Free Prize Draw is run by Lidl Great Britain Limited (‘The Controller’), 19 Worple Road, London, SW19 4JS. The Prize for this Free Prize Draw can only be sent to the address provided by the customer. No claims for Prizes will be accepted on or by any other Lidl premises, including any other Lidl stores.

2.9.    The Site is operated by Lidl Stiftung & Co: All submissions will be stored within a server owned by Lidl Stiftung and all submissions will be stored for a maximum of 4 months.


3.    The Free Prize Draw

3.1.    5 Winners will be drawn at random from all eligible entries within 7 working days of the Closing Date. 2 Reserve winners for each prize will be selected at the same time and according to the same principles.

3.2.    Each Winner will be entitled to £50 worth of Lidl Shopping Vouchers.

3.3.    Lidl will not replace any lost, damaged, mutilated or stolen Prizes. All taxes, costs, liabilities and unspecified expenses associated with the usage of the Prize are the sole responsibility of the Winner.

3.4.    The Prize is as stated. Prizes are not transferable, cannot be resold and will only be awarded directly to the Winner. There is no cash alternative. Prizes are subject to availability and in the event that the Prizes offered are unavailable due to circumstances beyond Lidl’s control, Lidl reserves the right to offer an alternative prize of equal or greater value.

3.5.    the Vouchers cannot be redeemed for cash or an alternative prize, are non-exchangeable, non-refundable, cannot be resold and will only be awarded directly to the Winner. Lidl reserves the right to refuse to accept Vouchers which it reasonably deems to have been tampered with, duplicated, damaged or which otherwise are suspected to be affected from fraud. Lidl shall not be liable where a Voucher has been lost or stolen following delivery of the prize.The Vouchers must be redeemed within 3 months of the date of issue detailed on the Vouchers. The Vouchers cannot be used to purchase Alcohol. If the full value of each voucher is not used, no change will be given. The Vouchers can be used in Lidl Great Britain Limited stores only (which excludes Northern Ireland).  Other specific terms of usage apply – please see voucher for details.

3.6.    Within 7 working days of the draw, the Winners will be notified by e-mail. Each Winner will need to follow the instructions in the notification message to reply with their full name and postal address to claim their Prize. The Promoter must have received all the required information, including the Winner's full name and postal address, within 14 days of first notification.

3.7.    In the event that the claim for the Prize is not received by Lidl or if the Winner fails to provide a full name and valid address for the delivery of the Prize within 14 days of first notification Lidl reserves the right to withdraw their Prize entitlement and award the Prize to a Reserve selected at the same time as the Winner.

3.8.    The Prize will be dispatched within 7 working days from the date of Lidl verifying the Winner and receiving the Winner’s prize acceptance.

3.9.   Subject to Clause 5, the name and county of the winner may be available for a period of up to 3 months after the Closing Date and may be obtained by emailing OR sending a stamped self-addressed envelope marked Lidl Newsletter Survey Free Prize Draw to Advertising, Lidl Great Britain Limited, 19 Worple Road, London, SW19 4JS.

  •  The first name and county of the winners will be published in advertising material to publicly congratulate our winners and engage with the public.  If you want to opt out of this promotion please contact us using our contact form here or contact our customer services department on 0800 977 7766
  • (Calls only within the UK. Rates vary by service provider.
  • You can reach us Mon-Sat 8am-8pm, Sun 9am-5pm)

Please be aware that once published it is out-with our ability to remove this.

3.10.    If it is suspected that an entrant uses multiple e-mail addresses or accounts to submit more than one (1) entry, only one (1) entry will be considered. In the event of a dispute over who submitted a winning online entry, the “Authorized Account Holder” of the e-mail account used to participate in the draw at the actual time of entry, will be deemed to be the Authorized Account Holder and the natural person to whom the prize is awarded to.

3.11.    No responsibility will be taken by Lidl if a Winner is not able to collect a Prize for any reason and howsoever arising.

3.12.    If the Reserve fails to claim the Prize within time period stipulated, entitlement ceases and the draw closes without any Prize being awarded.


4.    Personal Data
4.1. All personal information you submit to Lidl in connection with the Free Prize Draw is subject to and will be processed in accordance with Lidl's privacy policy (the "Privacy Policy").

4.2. For the purposes of these terms and conditions only, section 4 of the Privacy Policy, titled "Competitions and Prize Draws" shall be supplemented with the following: 


Purpose of data processing/legal basis: 

To enter this Free Prize Draw you must provide us with the following personal information:

•          Email address

•          Full name;

                  Should you successful be drawn as a prize winner, you will be asked to provide the following additional information:

•          postal address (in order to receive the prize)  

Please be aware that although the Promoter may already possess the personal information detailed above owing to collection for other purposes (e.g. broadcasting the newsletter) these terms and conditions only apply to the personal information collected for the sole purpose of this Free Prize Draw. 

If you are a Winner of the Free Prize Draw, we may make your name and county available to third parties upon their request such as the Advertising Standards Agency (ASA) and other government or law enforcement bodies in line with our obligation to publish such information under the law applicable to prize draws. You have the right to object to us making such information available. You may exercise this right by contacting us at Please note that, even if you object, we may still be legally obliged to make this information available to certain third parties (such as the Advertising Standards Authority) upon their demand.  


The legal basis for processing the above information is the administration of the Prize Draw  as set out in these terms and conditions. The personal information provided by you to us in connection with this Free Prize Draw will be used exclusively for administering the Prize Draw. This involves: 

•          Verifying the identity of participants;

•          Entering participants into the draw; 

•          Identifying the winner; 

•          Notifying the winner; 

•          Providing the full name and county of the winner upon receipt by the Promoter of such a request in accordance with clause 3.9; and

•          Investigating any claims that the Promoter believes may be fraudulent in nature and taking further actions, such as legal proceedings where appropriate, in accordance with clause 6.4. 

Storage duration / criteria for specifying the storage duration:

The participants’ personal information collected for this Free Prize Draw will be kept securely and will be destroyed  no later than four months after the Free Prize Draw has been completed and the Winner announced, except that: 

•          In the case of material prizes, the data of the winners will be kept for the duration of the statutory warranty claims, in order to arrange for repair or replacement in the case of a defect;

•          In the case of any investigation for fraudulent activity or legal proceedings, personal data will be held until the proceedings and any related actions are completed;

•          The personal information collected for the purpose of this Free Prize Draw will  be destroyed immediately if you discontinue your participation in the Free Prize Draw 


5.    Premature Termination / Exclusion of participants

5.1.    Owing to exceptional circumstances outside its reasonable control and only where circumstances make this unavoidable, Lidl reserves the right to cancel or amend the Free Prize Draw or these terms and conditions at any stage but will always endeavour to minimize the effect on participants in order to avoid undue disappointment.

5.2.    Lidl assumes no responsibility for and will disqualify entries that are: stolen, late, lost, illegible, incomplete, invalid, unintelligible, damaged, destroyed, delayed, misdirected, not received, or that have incorrect or inaccurate entry information, whether caused by any of the equipment or programming associated with or utilized in the Free Prize Draw, or by any human, mechanical or electronic error which may occur in the processing of the entries in the Free Prize Draw, or other errors appearing within the terms or in any the Free Prize Draw related advertisements. Proof of sending will not be accepted as proof of receipt, and no correspondence will be entered into.

5.3.    Lidl assumes no responsibility for any typographical or other error in the printing of the offer, administration of the Free Prize Draw, errors in processing entries, identifying the Winner, in the announcement of the Prizes and Winner, and the delivery of the Prizes, any problems or technical malfunction of any telephone network or lines, mobile phone, computer systems, online systems, servers or providers, computer equipment, software, failure of any e-mail or players on account of technical problems or traffic congestion on the Internet or on any website, or any combination thereof, including, without limitation, any injury or damage to entrant’s mobile phone or other portable electronic device related to or resulting from participation or downloading any materials in the Free Prize Draw.

5.4.    Use of any device to automate or subvert entry is prohibited and any entries received by such means will be void. No software-generated, robotic, programmed, script, macro or other automated entries are permitted and any entries received by such means will be void.

5.5.    Lidl reserves the right in its sole discretion to verify the Winner and disqualify any person it suspects or finds: (i) to have tampered with the entry process or the operation of the draw; (ii) to be acting in a disruptive manner, or with the intent to annoy, abuse, threaten or harass any other person; (iii) to display behaviour that will bring such Winner or Promoter into disgrace; (iv) to have provided inaccurate information upon entering the Free Prize Draw; or (v) to be acting in violation of these terms; (vi) to have gained unfair advantage in participating in the promotion or won using fraudulent means. Any violation of these official rules by a winner will result in such individual’s disqualification as a winner of the draw and all privileges as a winner will be immediately terminated.


6.    General

6.1.    To the fullest extent possible in law, Lidl does not accept liability for any losses or claims whatsoever arising out of participation in the Free Prize Draw and the acceptance of any Prize.

6.2.    Participants are responsible for all costs and expenses relating to participation in the Free Prize Draw, such as accessing the internet etc.

6.3.    Except as otherwise required by applicable law, Lidl shall not be liable for the content of any externally linked websites.

6.4.    Lidl reserves the right to investigate and reject claims it believes to be of a fraudulent nature. Should a claim be upheld as fraudulent Lidl reserves the right to pursue damages against individuals in connection with the claim.

6.5.    Lidl does not guarantee continuous uninterrupted or secure access to the Site. Numerous factors outside the control of Lidl may interfere with the operation of the Site. No responsibility will be accepted for any difficulties in entering or any entries delayed or corrupted.

6.6.    Lidl shall not be liable for any failure to comply with its obligations or obligated to provide an alternative or a substitution Prize to the Winner, where the failure is caused by an event of Force Majeure and the Winner does not receive any or all components of the prize as a result of such.

6.7.    For the purpose of these Terms and Conditions, an “event of Force Majeure”, shall have the following meaning; all circumstances beyond the reasonable control of either Lidl or the Winner concerned, including acts of God, earthquake, flood, storm, lightning, fire, explosion, war, terrorism, riot, civil disturbance, sabotage, strike, lockout, slowdown, labour disturbances, accident, epidemic, difficulties to obtain required raw materials or labour, lack of or failing transportation, breakdown of plant or essential machinery, emergency repair or maintenance, breakdown of public utilities, changes of law, statutes, regulations or any other legislative measures, acts of governments, supranational organizations or other administrative or public agencies, orders or decrees of any court, acts of third parties, delay in delivery or defects in goods or materials or any other circumstances amounting to force majeure.

6.8.    Lidl’s decisions in all promotional matters in relation to this Free Prize Draw are final and no correspondence will be entered into.

6.9.    Any question concerning the legal interpretation of the rules will be based on the law of England and Wales and the Courts of England and Wales will have exclusive jurisdiction.


Promoter: Lidl Great Britain Limited