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Margot is currently on holiday, but she'll be back soon...

Meet Margot, Lidl’s new digital Winebot

At Lidl, we work hard to offer a large and varied selection of wines from all over the world. To help our customers get the best out of our wine range –whatever the meal or moment –we have launched Margot, an interactive Facebook Messenger chatbot with a passion for wine, food and good company. 

Whether you want to learn more about how wine is made, need tips on food pairing or simply would like guidance on which wine to buy, Margot will answer all your questions in a fun and friendly style. 

Start Chatting

ACCESSING MARGOT VIA A BROWSER

  1. On the Lidl UK Facebook page, click 'Send Message', you will automatically navigate to the Messenger app. If you don’t have the Messenger app downloaded already, you will need to download it for free. Alternatively you can search for Lidl UK in the Messenger app.
  2. Select 'Get Started' from the menu.
  3. Select 'Start the Winebot'.
  4. Select your desired functionality from the Main Menu. You can return to these options at any time by typing 'Main Menu'.
  5. Have fun exploring and learning with Margot.

ACCESSING MARGOT VIA THE FACEBOOK APP

  • Step 1

    On the Lidl UK Facebook page, click 'Send Message', you will automatically navigate to the Messenger app. If you don’t have the Messenger app downloaded already, you will need to download it for free. Alternatively you can search for Lidl UK in the Messenger app.

  • Step 2

    Select 'Get Started' from the menu.

  • Step 3

    Select 'Start the Winebot'.

  • Step 4

    Select your desired functionality from the Main Menu. You can return to these options at any time by typing 'Main Menu'.

Have fun exploring and learning with Margot.