These Terms and Conditions of Lidl Great Britain Limited, 19 Worple Road, London, SW19 4JS (“Lidl”) shall apply exclusively to your participation in HAVE YOUR SAY Free Prize Draw (the “Free Prize Draw”). By entering and submitting your post (as defined below), you agree to be bound by these terms and conditions.


1.    Opening / closing date & time 
1.1 The Free Prize Draw runs from the first to the last day of each month. Entry is open from 00:00 on the first day of each month (the “Opening Date”) until the last day of each month at 23:59 (the “Closing Date”). The time of entry will be determined by the time stamp of the entrants’ electronical acceptance of the Terms and Conditions as specified in clause 2.1 below.

2.    How to participate?
2.1.    To enter the Free Prize Draw, please enter your receipt number and go through all pages of our survey, including answering all the mandatory questions, concerning your shopping experience on lidl.co.uk/haveyoursay. After the last question you have the option to enter the Free Prize Draw by selecting “Yes, I would like to take part in the Free Prize Draw. I have read the Terms and Conditions of the Free Prize Draw.”

2.2.    The Free Prize Draw is open to residents of the UK (excluding Northern Ireland). All entrants must be aged 18 years or over on the day they enter the Free Prize Draw. Proof of age, in the form of a valid Passport or Driver`s Licence, may be required.

2.3.    Only one entry during each drawing period (first to last day of a month) is permitted per person. Second or subsequent entries with the same e-mail address, receipt and/or name will be disqualified.

2.4.    If you subscribe to the Lidl e-newsletter as part of entering this Free Prize Draw, you can subsequently unsubscribe from the Lidl e-newsletter at any time by following the instructions given in the accompanying emails. Signing up to Lidl’s newsletter is optional and is not part of the Free Prize Draw. Signing up does not result in any advantage or disadvantage to a participant.

2.5.    Lidl does not guarantee continuous uninterrupted or secure access to the Site. Numerous factors outside the control of the Lidl may interfere with the operation of the Site for which no responsibility will be accepted for any difficulties in entering or any entries delayed or corrupted.

2.6.    The Free Prize Draw is not open to employees and their families, representatives, legal successors or contractors of Lidl or Lidl Stiftung & Co. KG. Stiftsbergstr. 1, 74167 Neckarsulm, Germany.

2.7.    All entries must be made directly by the individual entering the Free Prize Draw. Syndicated entries or those made using methods such as a computer macro, a script or the use of automated devices or processes are not allowed, and all such entries will be disqualified, and any Free Prize Draw awarded will be void. Entries will not be accepted via agents, third parties or in bulk.

2.8.    The Free Prize Draw is run by Lidl Great Britain Limited, 19 Worple Road, London, SW19 4JS. The Prize for this Free Prize Draw can only be sent to the address provided by the customer. No claims for Prizes will be accepted on or by any other Lidl premises, including any other Lidl stores.

2.9.    The Site is operated by Lidl community: the Promoter’s provider Salesforce village 9, floor 26 Salesforce Tower, 110 Bishopsgate, London, UK, EC2N 4AY and all submissions will be stored for a maximum of 4 months

3.    The Free Prize Draw
3.1.    6 Winners will be the first 6 entries drawn at random from all eligible entries within 7 days of the Closing Date. 1 Reserve winner will be selected at the same time and according to the same principles.

3.2.    Each Winner will be entitled to £100 worth of Lidl Shopping Vouchers.

3.3.    Lidl will not replace any lost, damaged, mutilated or stolen Prizes. All taxes, costs, liabilities and unspecified expenses associated with the usage of the Prize are the sole responsibility of the Winner.

3.4.    The Prize is as stated. Prizes are not transferable, cannot be resold and will only be awarded directly to the Winner. There is no cash alternative. Prizes are subject to availability and in the event that the Prizes offered are unavailable due to circumstances beyond Lidl’s control, Lidl reserves the right to offer an alternative prize of equal or greater value.

3.5.    If the Prize is in the form of Vouchers, the Vouchers cannot be redeemed for cash or an alternative prize, are non-exchangeable, non-refundable, cannot be resold and will only be awarded directly to the Winner. Lidl reserves the right to refuse to accept Vouchers which it reasonably deems to have been tampered with, duplicated, damaged or which otherwise are suspected to be affected from fraud. Lidl shall not be liable where a Voucher has been lost or stolen following delivery of the prize. The Vouchers must be redeemed within 3 months of the date of issue detailed on the Vouchers. The Vouchers cannot be used to purchase Alcohol. If the full value of each voucher is not used, no change will be given. The Vouchers can be used in Lidl Great Britain Limited stores only (which excludes Northern Ireland).  Other specific terms of usage apply – please see voucher for details.

3.6.    Within 7 days of the draw, the Winners will be notified by e-mail. Each Winner will need to follow the instructions in the notification message to reply with their full name and postal address. The Promoter must have received all the required information, including the Winner's full name and postal address, within 14 days of first notification.

3.7.    In the event that the claim for the Prize is not received by Lidl or if the Winner fails to provide a full name and valid address for the delivery of the Prize within 14 days of first notification Lidl reserves the right to withdraw their Prize entitlement and award the Prize to a Reserve selected at the same time as the Winner.

3.8.    The Prize will be dispatched within 7 days from the date of Lidl verifying the Winner and receiving the Winner’s prize acceptance.

3.9.    The name and county of the Winners will be available for a period of up to 4 months after the Free Prize Draw Closing Date and can be obtained by emailing customer.services@lidl.co.uk.

3.10.    If it is suspected that an entrant uses multiple e-mail addresses or accounts to submit more than one (1) entry, only one (1) entry will be considered. In the event of a dispute over who submitted a winning online entry, the “Authorized Account Holder” of the e-mail account used to participate in the draw at the actual time of entry, will be deemed to be the Authorized Account Holder and the natural person to whom the prize is awarded to.

3.11.    No responsibility will be taken by Lidl if a Winner is not able to collect a Prize for any reason and howsoever arising.

3.12.    If the Reserve A  fails to claim the Prize within time period stipulated, entitlement ceases and the draw closes without any Prize being awarded.

4.    Personal Data
4.1. All personal information you submit to Lidl in connection with the Free Prize Draw is subject to and will be processed in accordance with Lidl's privacy policy (the "Privacy Policy").

5.    Premature Termination / Exclusion of participants
5.1.    Owing to exceptional circumstances outside its reasonable control and only where circumstances make this unavoidable, Lidl reserves the right to cancel or amend the Free Prize Draw or these terms and conditions at any stage but will always endeavour to minimize the effect on participants in order to avoid undue disappointment.

5.2.    Lidl assumes no responsibility for and will disqualify entries that are: stolen, late, lost, illegible, incomplete, invalid, unintelligible, damaged, destroyed, delayed, misdirected, not received, or that have incorrect or inaccurate entry information, whether caused by any of the equipment or programming associated with or utilized in the Free Prize Draw, or by any human, mechanical or electronic error which may occur in the processing of the entries in the Free Prize Draw, or other errors appearing within the terms or in any the Free Prize Draw related advertisements. Proof of sending will not be accepted as proof of receipt, and no correspondence will be entered into.

5.3.    Lidl assumes no responsibility for any typographical or other error in the printing of the offer, administration of the Free Prize Draw, errors in processing entries, identifying the Winner, in the announcement of the Prizes and Winner, and the delivery of the Prizes, any problems or technical malfunction of any telephone network or lines, mobile phone, computer systems, online systems, servers or providers, computer equipment, software, failure of any e-mail or players on account of technical problems or traffic congestion on the Internet or on any website, or any combination thereof, including, without limitation, any injury or damage to entrant’s mobile phone or other portable electronic device related to or resulting from participation or downloading any materials in the Free Prize Draw.

5.4.    Use of any device to automate or subvert entry is prohibited and any entries received by such means will be void. No software-generated, robotic, programmed, script, macro or other automated entries are permitted and any entries received by such means will be void.

5.5.    Lidl reserves the right in its sole discretion to verify the Winner and disqualify any person it suspects or finds: (i) to have tampered with the entry process or the operation of the draw; (ii) to be acting in a disruptive manner, or with the intent to annoy, abuse, threaten or harass any other person; (iii) to display behaviour that will bring such Winner or Promoter into disgrace; (iv) to have provided inaccurate information upon entering the Free Prize Draw; or (v) to be acting in violation of these terms; (vi) to have gained unfair advantage in participating in the promotion or won using fraudulent means. Any violation of these official rules by a winner will result in such individual’s disqualification as a winner of the draw and all privileges as a winner will be immediately terminated.

6.    General
6.1.    To the fullest extent possible in law, Lidl does not accept liability for any losses or claims whatsoever arising out of participation in the Free Prize Draw and the acceptance of any Prize.

6.2.    Participants are responsible for all costs and expenses relating to participation in the Free Prize Draw, such as accessing the internet etc.

6.3.    Except as otherwise required by applicable law, Lidl shall not be liable for the content of any externally linked websites.

6.4.    Lidl reserves the right to investigate and reject claims it believes to be of a fraudulent nature. Should a claim be upheld as fraudulent Lidl reserves the right to pursue damages against individuals in connection with the claim.

6.5.    Lidl does not guarantee continuous uninterrupted or secure access to the Site. Numerous factors outside the control of Lidl may interfere with the operation of the Site. No responsibility will be accepted for any difficulties in entering or any entries delayed or corrupted.

6.6.    Lidl shall not be liable for any failure to comply with its obligations or obligated to provide an alternative or a substitution Prize to the Winner, where the failure is caused by an event of Force Majeure and the Winner does not receive any or all components of the prize as a result of such.

6.7.    For the purpose of these Terms and Conditions, an “event of Force Majeure”, shall have the following meaning; all circumstances beyond the reasonable control of either Lidl or the Winner concerned, including acts of God, earthquake, flood, storm, lightning, fire, explosion, war, terrorism, riot, civil disturbance, sabotage, strike, lockout, slowdown, labour disturbances, accident, epidemic, difficulties to obtain required raw materials or labour, lack of or failing transportation, breakdown of plant or essential machinery, emergency repair or maintenance, breakdown of public utilities, changes of law, statutes, regulations or any other legislative measures, acts of governments, supranational organizations or other administrative or public agencies, orders or decrees of any court, acts of third parties, delay in delivery or defects in goods or materials or any other circumstances amounting to force majeure.

6.8.    Lidl’s decisions in all promotional matters in relation to this Free Prize Draw are final and no correspondence will be entered into.

6.9.    Any question concerning the legal interpretation of the rules will be based on the law of England and Wales and the Courts of England and Wales will have exclusive jurisdiction.

Promoter: Lidl Great Britain Limited