The security of your personal data is important to us. In addition to our policies, your personal data is protected by the Data Protection Act 1998. Lidl UK GmbH is registered as a data controller with the Information Commissioners Office, Data Protection Number Z6682158. We may share information with third parties who provide a service to us, for the purposes outlined in this policy.
What data do we obtain from you?
When you visit our website you have the option of submitting your postcode, to enable us to show you offers available in your nearest store. When you subscribe to the Lidl Newsletter via our website we collect the following personal information for the purpose of correctly sending the Newsletter to you by e-mail: your E-mail address, and for a more personalised newsletter, you have the option of providing your Title, Forename and Surname. If you are under 16 you should ask permission from a parent or guardian to subscribe to the Lidl Newsletter. Your subscription information is stored on a database which is operated by an external service provider. Personal data stored on this database are only used for the purpose of subscribing to the Lidl Newsletter and receiving information on other Lidl offers and promotions. Adequate technical security measures are taken to ensure the security of such data.
When you contact our Customer Services Department via our website we collect the following personal information for the purpose of providing you with swift and accurate correspondence regarding any queries that you might have: Name, Surname, Address, City/Postcode, Email and, optionally, your Title, Telephone and Fax Number. We collect more than one means of contact to enable us to deal with your query as efficiently as possible.
When you submit your property offers via our website we collect the following personal information for the purpose of providing you with swift and accurate correspondence: Forename, Surname, Home Telephone Number and Email.
Furthermore, every time this website and its contents are accessed, protocol files are created by ourselves or third parties containing access data. Each protocol file contains the following:
- The website from which you access our website
- Your IP address
- Date and time of access
- The request from the customer/user
- The http answer code
- The amount of transmitted data
- The browser and operating system used
Lidl UK does not have the means to use the specified data to identify individuals. We do not consolidate this data with other sources of data.
This website uses Google Analytics, a web analytics service provided by Google Inc. (Google). Google analytics uses text files which are stored on your computer (“cookies”) to enable analysis of users’ website use. Information created and collected by the cookie regarding users’ use of this website will generally be transmitted to and stored on servers in the USA. Please note that IP anonymisation is permanently activated on this website resulting in the deletion of the last eight characters of a user’s IP address. This shortening of a user’s IP address is carried out within the European Union or in another contracting member state of the European Economic Area. In exceptional circumstances, this process may be carried out in the USA.
Google uses the information gathered on this website on behalf of the website’s operator to analyse anonymised users' usage of the website, to generate reports regarding anonymised users’ website activity, to create anonymous user profiles and web statistics and to provide further services on behalf of the website’s operator associated with the website and internet usage. The IP address transmitted by a user’s browser will not be combined with any other data. Further information on how Google uses, collects and processes data can be viewed via this link.
By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.
Lidl.co.uk also uses third party vendo re-marketing tracking cookies, including the Google Adwords tracking cookie. This means we will continue to show ads to you across the internet, specfically on the Google Content Network (CGN). As always, we respect your privacy and are not collecting any identifiable information through the use of Google's or any other third party marketing system.
The third party vendors, including Google, whose services we use will place cookies on web browsers in order to serve ads based on past visits to our website. This allows us to make special offers and continue to market our services to those who have showed interest in our service.
More information about cookies and how our website works
A cookie is a text-only string of information that is passed to your computer's hard disk through your web browser, so that the website can remember who you are. Cookies cannot be used by themselves to identify you. A cookie will typically contain the name of the domain from which the cookie has come, the 'lifetime' of the cookie, and a value, usually a randomly generated unique number.
The data collected will not be used to determine your personal identity or to create a link to the pseudonym under which your profile is generated without your explicity permission.
Our website may contain links to other sites which are not owned and controlled by Lidl UK GmbH. The privacy policies of the operators of these sites may differ from those of Lidl UK GmbH. Therefore we cannot accept responsibility for the manner in which data is collected, stored and used by these operators.
Social Media Plug-ins
This online feature uses Social Media plug-ins for the social networks Facebook (Facebook Inc., 1601 South California Avenue, Palo Alto, CA 94304, USA), Twitter (Twitter, Inc., 795 Folsom St., Suite 600, San Francisco, CA 94107, USA), YouTube (YouTube, LLC 901 Cherry Ave., 94066 San Bruno, CA, USA, a subsidiary of Google Inc., Amphitheatre Parkway, Mountain View, CA 94043, USA) and Instagram (Instagram Inc., 1601 Willow Road, Menlo Park, California 94025, USA, a subsidiary of Facebook Inc., 1601 South California Avenue, Palo Alto, CA 94304, USA).
Social Media plug-ins are social network programs that are embedded on other companies’ websites. Embedding a Social Media plug-in causes personal and person-related data to be transmitted to the provider of the social media plug-in. Furthermore, if you are also logged on to a social network, an activated social media plug-in enables your activities to be assigned to your profile.
For data protection reasons, we have decided to initially block the social media plug-ins that are embedded on our website.
We do, however, offer you the possibility of using social media plug-ins if you so desire.
The plug-in is only activated by you clicking on the desired plug-in symbol, which we have pre-connected.
Please note that, when the plug-in you have selected is activated, this results in personal data being transmitted to the respective provider of the social media service.
The plug-in you have activated immediately sets up via your browser a connection to the server of the social media provider you have selected.
We would expressly point out that we have no influence on the scope, type and purpose of the processing of your personal and person-related data by the provider of the social media service and can inform you only according to our level of knowledge at this point.
The personal data collected and processed by the social media providers includes:
- Your IP address
- The address of the website on which the activated social plug-in is located,
- Information about the browser used and the operating system you use,
- The date and time our website was accessed or the social media plug-in was activated, respectively
The above-mentioned data is transmitted and stored when the plug-in is activated irrespective of whether you are a Member of the corresponding social media provider.
View Facebook's policy here.
View Twitter's policy here.
View YouTube's policy here.
View Instagram's policy here.
If at the time of the interaction you are also logged on to a social media provider, such as Facebook, it is capable of learning your user name or, if stored, your real name, and assigning the information underlying the interaction to your profile correspondingly.
The above-mentioned data also makes it possible for the providers of the corresponding social media services to create pseudonymised, and potentially also individualised, usage profiles for their own purposes.
Where there is interaction with the activated plug-in (e.g. Facebook “likes”), the social media provider may possibly cause a cookie to be stored on your PC or device, which also makes it possible to identify your person or your profile.
If the plug-in is activated, your IP address is stored and a cookie saved irrespective of whether you are Member of one of the social media providers.
We would expressly point out that the duration of storage of such cookies is not known to us and we have no influence over it.
In the case of non-members, a usage profile might subsequently be created by any stored cookie, when you log on to a social media provider in the future.
Please note that when a social media plug-in is activated, your personal data can also be stored, processed and used in countries outside the European Union and thus possibly in countries that do not have an adequate and appropriate level of data protection corresponding to that in the European Union.
When you contact our Customer Services Helpline we will collect sufficient personal data for the purpose of providing you with swift and accurate correspondence regarding any queries you may have. We collect more than one means of contact to enable us to deal with your query as efficiently as possible.
Images are being recorded on some of our premises for crime prevention and the safety of both the public and our stuff by means of CCTV. This scheme is controlled by Lidl UK GmbH.
We do not keep any information for longer than is necessary to serve its original intended purpose and ensure that any information is destroyed thereafter.
We do not share information about you with any third party for their independent use without your express permission. However, we may disclose your personal information without your permission when we are legally required to do by, for example, a court order, for the purposes of prevention of fraud or other crime in order to establish, exercise and defend out legal rights.
We do not sell, rent or loan information about you to anyone.
You have a right to access the personal data that is held about you.
If you wish to request a copy of any information that is held about you or ask us to make any changes necessary to ensure that it is accurate and kept up-to-date, please write to the below address, enclosing your postal details and a cheque or postal order for £10 payable to Lidl UK GmbH as well as photographic ID for verification purposes.
Data Protection Officer
Lidl UK GmbH
19 Worple Road
Should you have any queries regarding the above policy, please email us at email@example.com