We’re the first UK supermarket to offer a contactless way to pay for trolley tokens – so shopping with us is now easier than ever. Find out more below about our handy trolley token machines.
The trolley token machine will be available in 10 stores only across our UK Lidl stores as part of a 12 month trial. The provisional store list is:
Region | Store Name | Store | Address |
300 | BRI-Retail Park | 1203 | Bridgend, Unit 1, Bridgend Retail Park, CF31 3LG |
300 | Monmouth | 1204 | Monmouth, Redbrook Road, NP25 3LY |
300 | Carmarthen | 1774 | Carmarthen, Friars Park, SA31 3FF |
300 | CAR-Leckwith Road | 1439 | Cardiff, Leckwith, Leckwith Road, CF11 8AZ |
300 | Cinderford | 349 | Cinderford, Parragate Road, GL14 2LY |
320 | Whiteley-Rookery Avenue | 1669 | Whiteley, Fareham, Solent Way, PO15 7FU |
320 | Horsham-Foundry Lane | 1504 | Horsham, Foundry Lane, RH13 5PX |
320 | BRT-Arundel Road | 75 | Brighton, 45 Arundel Road, BN2 5TB |
430 | PAI-White Rock Way | 1714 | Paignton, South, Waddeton Close, White Rock Way, TQ4 7RZ |
430 | Christchurch | 1274 | Christchurch, 81 Somerford Road, BH23 3PP |
It will be located next to the trolley bay and the store entrance.
There are three steps to follow. Firstly, press the button, then tap your contactless payment method against the payment screen and finally collect your trolley token.
The cost of the trolley tokens is currently 50p.
No, the machine will only take contactless payment methods including: Google Pay, Apple Pay, Mastercard, Maestro, Visa and American Express. This can be paid using the forms of a watch, phone or card.
Our trolleys won’t change at all, so they’ll still accept £1 coins, too.
Yes, the trolley token device on the trolleys will remain unchanged, so £1 coins and external trolley tokens will work in the same way that they have before.
Please speak to the store management team for help.
There is not a hole on the tokens provided by the trolley token machine. This is following feedback from our customers, that many of these tokens need to be removed from keyrings to fit into position in the trolley and unlock the mechanism.
There won’t be a sanitising station directly next to the machine, but you can use the sanitiser station as you enter the store. The cleaning of the machine will be factored in to the two hour QFCSAC checks completed by members of store management.
No, the trolley token is not refundable but the token can be used on future visits to Lidl.
Unfortunately this isn’t a service we would be able to provide, and you would have to purchase a new trolley token.
The trolley token machine is active during your store’s trading hours.
There is no money stored in the machine, as the trolley token machine only accepts contactless payment methods.
The trolley token system is set up to charge 50p only per trolley token. If you have a payment query, please ask a member of store management in the relevant trial store, and if required, they can contact the system provider hotline on your behalf.
Last updated 30 September 2021
