Say hello to our brand new contactless trolley token machines!

 

We’re the first UK supermarket to offer a contactless way to pay for trolley tokens – so shopping with us is now easier than ever. Find out more below about our handy trolley token machines.

Only 50p

The cost of a token is just 50p, but you can use your token again and again when you shop with us.

Contactless Payments

You don’t need to worry about making sure you have coins, or asking a colleague at a till to give you change.

We’re a UK first!

We’re the first UK supermarket to offer this service to our customers, so shopping with us is even easier.

FAQ's

The trolley token machine will be available in 10 stores only across our UK Lidl stores as part of a 12 month trial. The provisional store list is: 

Region

Store Name

Store
Number

Address

300

BRI-Retail Park

1203

Bridgend, Unit 1, Bridgend Retail Park, CF31 3LG

300

Monmouth

1204

Monmouth, Redbrook Road, NP25 3LY

300

Carmarthen

1774

Carmarthen, Friars Park, SA31 3FF

300

CAR-Leckwith Road

1439

Cardiff, Leckwith, Leckwith Road, CF11 8AZ

300

Cinderford

349

Cinderford, Parragate Road, GL14 2LY

320

Whiteley-Rookery Avenue

1669

Whiteley, Fareham, Solent Way, PO15 7FU

320

Horsham-Foundry Lane

1504

Horsham, Foundry Lane, RH13 5PX

320

BRT-Arundel Road

75

Brighton, 45 Arundel Road, BN2 5TB

430

PAI-White Rock Way

1714

Paignton, South, Waddeton Close, White Rock Way, TQ4 7RZ

430

Christchurch

1274

Christchurch, 81 Somerford Road, BH23 3PP

 

 

 

It will be located next to the trolley bay and the store entrance.

There are three steps to follow. Firstly, press the button, then tap your contactless payment method against the payment screen and finally collect your trolley token.

The cost of the trolley tokens is currently 50p.

No, the machine will only take contactless payment methods including: Google Pay, Apple Pay, Mastercard, Maestro, Visa and American Express. This can be paid using the forms of a watch, phone or card.

Our trolleys won’t change at all, so they’ll still accept £1 coins, too.

Yes, the trolley token device on the trolleys will remain unchanged, so £1 coins and external trolley tokens will work in the same way that they have before.  

Please speak to the store management team for help. 

There is not a hole on the tokens provided by the trolley token machine. This is following feedback from our customers, that many of these tokens need to be removed from keyrings to fit into position in the trolley and unlock the mechanism. 

There won’t be a sanitising station directly next to the machine, but you can use the sanitiser station as you enter the store. The cleaning of the machine will be factored in to the two hour QFCSAC checks completed by members of store management.

No, the trolley token is not refundable but the token can be used on future visits to Lidl.

Unfortunately this isn’t a service we would be able to provide, and you would have to purchase a new trolley token.

The trolley token machine is active during your store’s trading hours. 

There is no money stored in the machine, as the trolley token machine only accepts contactless payment methods.

The trolley token system is set up to charge 50p only per trolley token. If you have a payment query, please ask a member of store management in the relevant trial store, and if required, they can contact the system provider hotline on your behalf.

Terms and Conditions

Last updated 30 September 2021

  1. These terms and conditions govern the use of this trolley token machine ("Machine") by "You". Please read these terms and conditions carefully.
  2. This Machine is operated by Lidl Great Britain Limited of 19 Worple Road, Wimbledon SW19 4JS ("Lidl", "We", "Our" or "Us") and maintained by Eurocoin Limited of Unit 2-4 Travellers Close, North Mymms, Hatfield AL9 7JL ("Supplier").
  3. This Machine can be used to purchase a token in place of a coin to unlock shopping trolleys at Lidl stores ("Token"). The price of the Token is set out on the Machine and the following contactless payment methods are accepted: MasterCard, Maestro, VISA, American Express, Apple Pay and Google Pay. Only one Token may be purchased at a time. Tokens are non-refundable.
  4. By using the Machine, You agree to only use the Token to unlock Lidl shopping trolleys and You will not substitute a Token for currency when purchasing other goods or services. The Token should be retained by You for future use in Lidl shopping trolleys.
  5. If You have any queries, disputes or requests (including requests for refunds and chargebacks) You should alert a member of Lidl store management team who will contact the Supplier to deal with your enquiry.
  6. We are responsible to You for foreseeable loss and damage caused by Us. Nothing in these terms and conditions limits Our liability for death or personal injury caused by Our negligence or for fraud, or any other liability which cannot be excluded or limited under applicable law.
  7. We may change these terms and conditions from time to time and will include the latest version of them on this Machine and   https://www.lidl.co.uk/about-us/trolley-token-machine
  8. Each paragraph of these terms and conditions operates separately. If a court or relevant authority finds any part of these terms and conditions unlawful, the remaining terms will continue in force.
  9. These terms and conditions are governed by the laws of England and Wales but are subject to mandatory local law protections for consumers, and the courts of England and Wales will have exclusive jurisdiction in the event of any dispute.