Thank you for your interest in our customer feedback survey.

The protection of your personal data is very important to us. We therefore strive to ensure that you maintain a right to determine what information you give. In the following, we would like to explain to you which personal data we collect, process and use when and for what purpose.

1. Usage of the survey tool
Every time this website is accessed, we use this process to store access data in form of log files.
Each log file consists of:

  • Time and date of the access
  • Duration of website access

2. Customer survey on the shopping experience
Participation in our customer survey is voluntary. As part of the customer survey on your shopping experience, we only collect the receipt numbers to ensure that every receipt is used only once.

3. Contacting you through our Customer Service
Purpose of processing contact details / legal basis:
If you would like us to follow up with you on your shopping experience, you may leave your contact details. In this case our third-party provider passes your enquiry on to Lidl after which all your personal data will be deleted out of their systems within the first five working days of each month. Lidl will process your data in line with section 2. of our Customer Privacy Notice.

For your rights please refer to our Customer Privacy Notice.

The name and contact details of the controller (Lidl):
Lidl Great Britain Limited
19 Worple Road
SW19 4JS

Lidl Great Britain Limited (registered company number 02816429) and ICO reference number Z6682144
Status: 11.3.19