To our valued Lidl customers

We all need to make sure we’re doing our bit to help keep ourselves and others safe. With this in mind, we’ve put together a few things to remember the next time you visit one of our Lidl stores.

Customer Information

Increased contactless payment limit - £100

We continue to ask you to pay safely using contactless whenever possible, and the limit has now increased from £45 to £100, helping you to continue to pay quickly and safely when you shop with us. 

Wearing a face covering in store

Our Customers

As of Monday 18th April, it is no longer legally required to wear a face mask in any of our stores. Although no longer legally required, the government recommends that the public continues to wear face coverings in crowded and enclosed spaces. 

A gentle reminder, when purchasing age-restricted products, you may be asked to temporarily remove your face covering by store colleagues to verify your age.

We will enable colleagues to individually decide if they prefer to continue wearing a face covering or not.

Checkout protection screens

We have cough and sneeze proof Perspex screens installed at each of our checkouts, to help protect both our store teams and you, our customers.

Trolley cleaning stations

You’ll notice we’ve put trolley and basket cleaning stations in place, along with antiviral disinfectant and hand sanitiser for sanitising your hands. We’d like to ask you to please clean your basket or trolley before you start your shop. This will help ensure we keep you and our team members as safe as we can.

Social distancing in store 

As per recent government announcements, social distancing restrictions have been removed in England, Scotland and Wales, however we ask customers to continue to be respectful of other customers and our colleagues who may continue to observe social distancing.

Got a query for us?

Type it into our FAQs page and we’ll try and help.

A thank you to our staff

Lidl Thank You