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Debit cards

You can use debit cards in all our stores, so you can pay for bigger purchases without having to have the money in cash.


Friendly, quick service

Lidl is 100% friendly! We care about our customers - your happiness is important to us. We want to make your store visits as pleasant and agreeable as possible, so both store cleanliness and short queues are priorities for us. Should you have any questions, our store staff are always happy to assist.




Refund Policy

Our policy is that any food item purchased from a Lidl store will be automatically exchanged or refunded where a customer is not completely satisfied with the product. Similarly, this policy applies for any Non-Food item purchased that is faulty or damaged.

Any Non-Food item purchased that is found to be “unsuitable” will be refunded in full within 28 days of purchase on condition that it is returned in its original packaging with the receipt.


Freshness & quality

To ensure you always get the freshest, highest-quality food, we strictly monitor our products all along the chain, from the point of production right up to the point of sale - guaranteed!




Opening hours

For opening hours at your local store, go to the 'Stores' page within the Service section and enter your postcode to find the opening hours of your nearest Lidl store. Alternatively, please call our Location line on 0870 444 1234



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