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Privacy Policy

Lidl Supermarket - Privacy Policy

Data Controller
The security of your personal data is important to us. In addition to our policies, your personal data is protected by the Data Protection Act 1998. Lidl UK GmbH is registered as a data controller with the Information Commissioners Office, Data Protection Number Z6682158. We may share information with third parties who provide a service to us, for the purposes outlined in this policy.

What data do we obtain from you?
When you visit our website you have the option of submitting your postcode, to enable us to show you offers available in your nearest store. When you subscribe to the Lidl Newsletter via our website we collect the following personal information for the purpose of correctly sending the Newsletter to you by e-mail: your E-mail address, and for a more personalised newsletter, you have the option of providing your Title, Forename and Surname. If you are under 16 you should ask permission from a parent or guardian to subscribe to the Lidl Newsletter.

When you contact our Customer Services Department via our website we collect the following personal information for the purpose of providing you with swift and accurate correspondence regarding any queries that you might have: Name, Surname, Address, City/Postcode, E-mail, and optionally your Title, Telephone and Fax Number. We collect more than one means of contact to enable us to deal with your query as efficiently as possible.

When you submit your property offers via our website we collect the following personal information for the purpose of providing you with swift and accurate correspondence: Forename, Surname, Home Telephone Number and E-mail.
Furthermore, every time this website and its contents are accessed, protocol files are created by ourselves or third parties containing access data. Each protocol file contains the following:

• The website from which you access our website
• Your IP address
• Date and time of access
• The request from the customer / user
• The http answer code
• The amount of transmitted data
• The browser and operating system used

Lidl UK does not have the means to use the specified data to identify individuals. We do not consolidate this data with other sources of data.

Google Analytics
This website uses Google Analytics, a web analytics service provided by Google Inc. (Google). Google analytics uses text files which are stored on your computer (“cookies”) to enable analysis of users’ website use. Information created and collected by the cookie regarding users’ use of this website will generally be transmitted to and stored on servers in the USA. Please note that IP anonymisation is permanently activated on this website resulting in the deletion of the last eight characters of a user’s IP address. This shortening of a user’s IP address is carried out within the European Union or in another contracting member state of the European Economic Area. In exceptional circumstances, this process may be carried out in the USA under the United States Department of Commerce Safe Harbor agreement.

Google uses the information gathered on this website on behalf of the website’s operator to analyse anonymised users' usage of the website, to generate reports regarding anonymised users’ website activity, to create anonymous user profiles and web statistics and to provide further services on behalf of the website’s operator associated with the website and internet usage. The IP address transmitted by a user’s browser will not be combined with any other data. Further information on how Google uses, collects and processes data can be viewed via the following link:

Users can prevent the use of cookies by adjusting their browser settings accordingly. However, please note that some functions of this website may not be available to their full extent in this case. Users can also prevent gathering of data (including your IP address) generated by the cookie and related to the use of this website being sent to and processed by Google by downloading and installing the Browser-Plugin available via the following link:

By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

Click here to opt-out of Google Analytics also uses 3rd party vendor re-marketing tracking cookies, including the Google Adwords tracking cookie. This means we will continue to show ads to you across the Internet, specifically on the Google Content Network (GCN). As always we respect your privacy and are not collecting any identifiable information through the use of Google’s or any other 3rd party remarketing system.

The third-party vendors, including Google, whose services we use – will place cookies on web browsers in order to serve ads based on past visits to our website. – Third party vendors, including Google, use cookies to serve ads based on a user’s prior visits to your website. This allows us to make special offers and continue to market our services to those who have shown interest in our service.

To opt out of a third-party vendor's use of cookies by visiting the Network Advertising Initiative opt out page

More information about how our website works and cookies
A cookie is a text-only string of information that is passed to your computer’s hard disk through your web browser so that the website can remember who you are. Cookies cannot be used by themselves to identify you. A cookie will typically contain the name of the domain from which the cookie has come, the “lifetime” of the cookie, and a value, usually a randomly generated unique number.
The data collected will not be used to determine your personal identity or to create a link to the pseudonym under which your profile is generated without your explicit permission.
Like many websites, our website also uses cookies in order to provide you with a more personalised web service. If you also do not wish to receive these cookies then you can easily modify your web browser to refuse cookies, or to notify you when you receive a new cookie. However, you may not be able to use all the interactive features of our site if these cookies are disabled, and so in order to enjoy the site to the full, we recommend that you leave them switched on. For more information on cookies or on instructions on how to stop cookies being installed on your browser, please refer to various specific websites on the Internet, such as

The next link will provide an overview of all cookies we use and the purpose for which we use them. Some of these cookies are strictly designed to provide a secure and functional online service. As they are strictly necessary for its provision, the data protection guidelines allow us to place these cookies without having obtained direct user consent. Other cookies will only be stored once you have given your consent.

Please find further information on these cookies here.

Our website may contain links to other sites which are not owned and controlled by Lidl UK GmbH. The privacy policies of the operators of these sites may differ from those of Lidl UK GmbH. Therefore we cannot accept responsibility for the manner in which data is collected, stored and used by these operators.

This online feature uses social plugins (“plugins”) of the social network which is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA.

These plugins can be recognised by one of the facebook logos (white “f” on a blue tile or a “thumbs-up” sign) or are marked as “facebook social plugin”. A list of Facebook social plugins with illustrations is available on . As soon as a website is being accessed which contains such a plugin, your browser will establish a direct connection with the servers of facebook. The content of the plugin will be communicated directly from facebook to your browser and embedded in the website. We therefore have no influence on the amount of data facebook obtains through these plugins and thus inform you according to our state of knowledge (link:

Facebook obtains the information that you have accessed the corresponding page of our website through the embedding of the plugin. If you are at that time logged into facebook, facebook will be able to allocate your visit to your facebook account. If you interact with the plugins, (e.g. use the “ like” button or leave a comment) then this information will be transmitted by your browser directly to facebook and stored there. If you are not on facebook, facebook may still be able to find out your IP address and store it. The plugins of facebook can be embedded by website providers on their own website or platform. By clicking on the plugin registered facebook users can automatically leave a note in their facebook profile that they approve (“like”?) the linked contents of the respective website provider. The embedded facebook plugin “communicates” continuously with facebook and sends data immediately upon visiting the embedding website to facebook – whether or not the user clicks on it.

The so-called iFrame embedding causes the browser to load apart from the actually accessed website another “page in the page” which contains the respective plugin. In the case of facebook plugins, this iFrame or source text is entirely created by facebook and can in principle not be controlled or edited by us.

If the user is not logged in or not registered with facebook, a cookie is still installed which carries identifying information, such as, for instance, B7cdTqgWq3fuDgIIFw47QPIO, and is valid for two years.

If the browser later re-connects with the server of the social network, this cookie will be transmitted then and can be used to create a profile. The information stored in the cookie may also still be retrieved retrospectively if the user registers later.

If the user is logged into facebook during the current browser session, both the accessed website as well as the cookie will be transmitted – in this case the session ID will allow for this information to be clearly allocatable to the respective user account.

We are not acquainted with the purpose and extent of the data collection as well as any further processing and use of the data by Facebook. For further information as well as your rights in this respect and settings options available to protect your privacy, please contact the Facebook Inc., or refer to Facebook’s data protection information (link:

It is possible to block facebook social plugins with add-ons for your browser, for instance with the “facebook blocker” (link:

When you contact our Customer Services Helpline we will collect sufficient personal data for the purpose of providing you with swift and accurate correspondence regarding any queries you may have. We collect more than one means of contact to enable us to deal with your query as efficiently as possible.

Images are being recorded on some of our premises for crime prevention and public/staff safety by means of CCTV. This scheme is controlled by Lidl UK GmbH.
Data Security
We do not keep any information for longer than is necessary to serve its original intended purpose and ensure that any information is destroyed thereafter.

We do not share information about you with any third party for their independent use without your express permission. However, we may disclose your personal information without your permission when we are legally required to do so by, for example, a court order, for the purposes of prevention of fraud or other crime or in order to establish, exercise or defend our legal rights.

We do not sell, rent or loan information about you to anyone.

Policy Changes
Any changes to this privacy policy will be posted on this website and take effect immediately.

Your Rights
You have a right to access the personal data that is held about you.
If you wish to request a copy of any information that is held about you or ask us to make any changes necessary to ensure that it is accurate and kept up-to-date, please write to: Data Protection Officer, Lidl UK GmbH, 19 Worple Road, London, SW19 4JS, enclosing your postal details and a cheque for £10 payable to Lidl UK GmbH.

Should you have any queries regarding the above policy, please e-mail us at