Privacy Policy

Data Controller

The security of your personal data is important to us. In addition to our policies, your personal data is protected by the Data Protection Act 1998. Lidl UK GmbH is registered as a data controller with the Information Commissioners Office, Data Protection Number Z6682158.  We may share information with third parties who provide a service to us, for the purposes outlined in this policy.

Website

When you visit our website you have the option of submitting your postcode, to enable us to show you offers available in your nearest store.

When you subscribe to the Lidl Newsletter via our website we collect the following personal information for the purpose of correctly sending the Newsletter to you by e-mail: your E-mail address, and for a more personalised newsletter, you have the option of providing your Title, Forename and Surname.  If you are under 16 you should ask permission from a parent or guardian to subscribe to the Lidl Newsletter.

When you contact our Customer Services Department via our website we collect the following personal information for the purpose of providing you with swift and accurate correspondence regarding any queries that you might have: Name, Surname, Address, City/Postcode, E-mail, and optionally your Title, Telephone and Fax Number.  We collect more than one means of contact to enable us to deal with your query as efficiently as possible.

When you submit your property offers via our website we collect the following personal information for the purpose of providing you with swift and accurate correspondence: Forename, Surname, Home Telephone Number and E-mail.

Use of Cookies

Statistical information, such as counting the number of visits to our website, is collected anonymously by a company contracted by Lidl called e-tracker (www.etracker.com). Cookies may be used for this purpose.

A cookie is a text-only string of information that is passed to your computer’s hard disk through your web browser so that the website can remember who you are. Cookies cannot be used by themselves to identify you. A cookie will typically contain the name of the domain from which the cookie has come, the “lifetime” of the cookie, and a value, usually a randomly generated unique number.

The data collected via e-tracker technology will not be used to determine your personal identity or to create a link to the pseudonym under which your profile is generated without your explicit permission. You can choose to deactivate the collection by e-tracker via the following link: http://www.etracker.de/privacy?et=jLs

Like many websites, our website also uses cookies in order to provide you with a more personalised web service. If you also do not wish to receive these cookies then you can easily modify your web browser to refuse cookies, or to notify you when you receive a new cookie. However, you may not be able to use all the interactive features of our site if these cookies are disabled, and so in order to enjoy the site to the full, we recommend that you leave them switched on. For more information on cookies or on instructions on how to stop cookies being installed on your browser, please refer to various specific websites on the Internet, such as www.aboutcookies.org.

Our website may contain links to other sites which are not owned and controlled by Lidl UK GmbH. The privacy policies of the operators of these sites may differ from those of Lidl UK GmbH. Therefore we cannot accept responsibility for the manner in which data is collected, stored and used by these operators.

Telephone

When you contact our Customer Services Helpline we will collect sufficient personal data for the purpose of providing you with swift and accurate correspondence regarding any queries you may have.  We collect more than one means of contact to enable us to deal with your query as efficiently as possible.

Safety

Images are being recorded on some of our premises for crime prevention and public/staff safety by means of CCTV. This scheme is controlled by Lidl UK GmbH.

Data Security

We do not keep any information for longer than is necessary to serve its original intended purpose and ensure that any information is destroyed thereafter.

We do not share information about you with any third party for their independent use without your express permission. However, we may disclose your personal information without your permission when we are legally required to do so by, for example, a court order, for the purposes of prevention of fraud or other crime or in order to establish, exercise or defend our legal rights.

We do not sell, rent or loan information about you to anyone.

Policy Changes

Any changes to this privacy policy will be posted on this website and take effect immediately.

Your Rights

You have a right to access the personal data that is held about you.
If you wish to request a copy of any information that is held about you or ask us to make any changes necessary to ensure that it is accurate and kept up-to-date, please write to: Data Protection Officer, Lidl UK GmbH, 19 Worple Road, London, SW19 4JS, enclosing your postal details and a cheque for £10 payable to Lidl UK GmbH.

Contact

Should you have any queries regarding the above policy, please e-mail us at data.protection@lidl.co.uk